Shipping / International Orders

Free Continental US shipping on orders over $100. (Due to rising postage costs, I can no longer offer free shipping to Alaska and Hawaii.)

 

We refund the difference in shipping if you are overcharged by more than a couple dollars. All orders ship with tracking.
We have to do it this way because shipping from the USA is far more complicated than most countries. Prices are determined by a complex relationship between size, weight, and distance, so it is much easier for us to charge a little more on some orders / items and refund when necessary.

 

INTERNATIONAL CUSTOMERS:

Please be aware of any import duties/taxes your country may charge. We have to declare the full value of items on customs forms. Please do not ask us to lie on customs forms. This must be done because it is the law and because it allows us to insure shipments which is better for everyone. You, as the buyer, are responsible for any and all customs fees/charges. If you refuse a package or choose not to pay customs fees, we cannot be of any further assistance. We will not refund orders because you have chosen not to pay customs and refused the package. Since some of our items are ordnance related, we reserve the right to cancel any international order we believe may be seized by customs. We have shipped items all over the world, both to private individuals and government agencies, with very few problems.



SPECIAL REQUESTS: Our shipping department is usually fairly quick. If you want to place an order and have special instructions (preferred carrier: USPS or UPS, if you want to add insurance or signature confirmation, etc) please either contact us BEFORE you place the order or make a note in the order (certain requests may incur extra costs and we will contact you with the total and options before we ship).

 

You can see VAT percentages here.

 

UPDATE: As of January 2018, we will no longer be shipping to Germany due to the high rate of problems.